# Invite your team

> Invite teammates by email, give each one a role (Admin, Supervisor or Agent), and choose which inboxes they can work in.

Source: https://docs.fufa.ai/workspace/team/

Your teammates join your workspace and share the inbox. Each one has a role that sets what they can change, and an inbox list that sets which conversations they work on.

## Before you start

- You need the **Owner** or **Admin** role in the workspace.
- Your teammates' email addresses.

## Invite a teammate

1. Go to **Settings → Team** and select **Invite member**.
2. Enter their **Email address**.
3. Choose a role: **Admin**, **Supervisor** or **Agent**. See [Roles](#roles) below.
4. Under **Inbox access settings**, select the inboxes they should work in.
5. Select **Send invitation**. Fufa shows **Invitation sent successfully**.

Your teammate gets an email. They open it, sign in with the invited address, and join your workspace. Until then, the invitation is listed under **Settings → Team**, where you can cancel it.

## Roles

| Role | What they can do |
| --- | --- |
| **Owner** | Everything, including billing. The person who created the workspace. The owner role can't be changed. |
| **Admin** | Full access to all settings and features: channels, inboxes, team, agents, workflows, campaigns and billing. |
| **Supervisor** | Manages conversations and works with agents and workflows. Can view billing but not change it. |
| **Agent** | Views and replies to conversations in their inboxes. |

## Change a role or inbox access

1. In **Settings → Team**, open the teammate.
2. In **Edit team member**, change the **Role** or the **Inboxes** they can access.
3. Select **Save changes**.

To remove someone, choose **Remove Member** from their row. They lose access right away. Their past replies stay in the conversations.

## Common questions

### My teammate didn't get the invitation. What now?

Check that the email address is right and ask them to look in spam. If it's wrong, cancel the invitation in **Settings → Team** and send a new one.

### Which role should support staff get?

Give **Agent** to people who only answer customers. Give **Supervisor** to team leads who also shape how agents and workflows behave. Keep **Admin** for the few people who connect channels and manage billing.

### Can someone belong to more than one workspace?

Yes. A person can be invited to several workspaces and switch between them. Their role is set separately in each one.

## Related

- [Reply from the inbox](/inbox/reply/)
- [Create a workspace](/start/create-a-workspace/)